Privacy Policy for GCWatt Energy Management App

 

Last Updated: 7th September 2023

 

At GCWatt, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information provided by users of the GCWatt energy management app ("App"). By using the App, you consent to the practices described in this Privacy Policy.

 

Information We Collect

1.1 Personal Information

When you use the GCWatt App, we may collect personal information that you provide to us voluntarily. This includes, but is not limited to:

Your name, email address, and contact information.

Billing and payment information.

Energy consumption data from your connected devices or utility providers.

Any additional information you choose to provide to us.

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1.2 Usage Information

We may collect information about your use of the App, including:

Log files that track actions taken within the App.

Device information, such as your device type, operating system, and unique device identifier.

IP address, browser type, and other technical information.

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1.3 Cookies and Similar Technologies

We may use cookies, web beacons, and other similar technologies to collect information about your use of the App and enhance your user experience. You can adjust your browser settings to refuse cookies, but some features of the App may not function properly as a result.

 

How We Use the Information

2.1 Provision of Services

We use the information collected to provide and improve the GCWatt App, including:

 

Allowing you to purchase electricity through the App.

Providing real-time monitoring of your electricity consumption.

Sending notifications and alerts related to your energy usage.

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2.2 Communication

We may use your contact information to send you administrative and promotional communications, such as updates, newsletters, and marketing materials. You can opt-out of receiving promotional communications by following the unsubscribe instructions provided in the emails or contacting us directly.

 

2.3 Analytics and Aggregated Data

We may use aggregated and anonymized data for analytical purposes, such as analyzing usage patterns and improving our services. This data does not identify individual users.

 

Information Sharing

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the App, such as payment processors, cloud storage providers, and analytics providers. These service providers are obligated to use your information solely for the purposes of providing services to us.

 

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

 

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email or a prominent notice within the App of any change in ownership or use of your personal information.

 

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

Children's Privacy

The GCWatt App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

 

Your Choices and Rights

You have the right to access, update, and delete the personal information we hold about you. You can exercise these rights by contacting us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

 

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any material changes through the App or by other means. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

 

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at [email address].

 

Thank you for using GCWatt!